In the movie “Mary Poppins,” Mr. Banks sings that a British bank must be run with precision, and that “Tradition, discipline and rules must be the tools.” Otherwise, he warns, “Disorder! Chaos!” will ensue. One rule, introduced by the UK Financial C...
A previous Uptime Intelligence Note suggested that avoiding data center outages might be as simple as trying harder. The Note suggested that management failures are the main reason that enterprises continue to experience downtime incidents, even in f...
Why do some industries and organizations suffer more serious, high profile outages than others? In a recent Uptime Intelligence Note, we considered a June 2019 report issued by the US General Accounting Office (GAO) on the IT resiliency of US airline...
Maintaining and training staff on comprehensive, up-to-date procedures is a proven best way of reducing the likelihood of an outage and is key to restoring operations quickly afterward. This report examines the impact of outages and the relationship ...
According to many IT professionals, a very high percentage of data center failures are caused by human error. Some report numbers as high as 75%, but Uptime Institute generally reports about 70%. That assumption immediately raises an important questi...
In the recently published 2019 Uptime Institute supplier survey, participants told us they are witnessing higher than normal data center spending patterns. This is in line with general market trends, driven by the demand for data and digital services...
The best-run data centers are those where managers have access to meaningful information about their facility’s assets and operational status. This report details the questions they need to ask when purchasing DCIM software.
With the recent expansion of the American Society of Heating, Refrigerating and Air-Conditioning Engineers’ (ASHRAE’s) acceptable data center operating temperature and humidity ranges — taken as an industry-standard best practice by many operators — ...
Uptime Institute has long argued that, although it may take many years, the long-term trend is toward a high level of automation in data centers, covering many functions that most managers currently would not trust to machines or outside programmers....
With decades of strong growth behind it and no slowdown in sight, the data center sector is struggling with staff shortages. According to Uptime Institute’s 2019 global survey of more than 1,000 IT and data center managers (UI Intelligence report 26)...
Is the edge of tomorrow here? What are the main challenges faced by the data center industry? How are the efficiency technologies weathering in the market? Find the answers to these questions and more from the perspective of data center engineers, co...
Today, the role that the physical data center plays in software-defined data centers, particularly facility design and operational management, is often overlooked. However, this is likely to change. As more networking and compute becomes virtualized ...
Uptime Institute’s Annual outage analysis, published early this year, called attention to the persistent problem of IT service and data center outages. Coupled with our annual survey data on outages, the analysis explains, to a degree, why investment...
We recently discussed where enterprises are putting their workloads. In line with almost everyone’s research, Uptime has found a very strong move of workloads to the public cloud, much of which then ends up in running, wholly or in part, in colocatio...
An artificial intelligence (AI) strategy for data center management and operation requires more than just data and some very smart humans. Selecting specific use cases and understanding the types of data that influence AI outcomes — and then validati...
Andy Lawrence
Intelligence Team