UII UPDATE 492 | MAY 2025
Intelligence Update
As AI models improve, availability lags behind
3 min read
For enterprises testing generative AI in operational systems, differences in service reliability between providers are becoming more visible — and possibly a critical differentiator in their choice of platform. Poor reliability may slow adoption of AI in mission-critical enterprise applications.
Recent status data illustrates the challenge. Over the 90 days to late April 2026, Anthropic reported Claude API availability of around 99.05%, equivalent to roughly 20 hours of service disruption. By usual enterprise standards, this is considered substandard.
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