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20 Nov 2024
Extended reality offers new training capabilities

New augmented reality and virtual reality technologies can provide effective training capabilities for data center staff but are not yet a complete substitute for in-person training.

14 Nov 2024
Operators struggle to retain staff and fill vacant positions

Staff shortages and recruitment challenges remain the key workforce challenges facing data center owners and operators in 2024. This report highlights some of the findings from the Uptime Institute Staffing and Recruitment Survey 2024.

Data Reports 5 min read
 
30 Oct 2024
AI adoption in data centers: an insight into job displacement

Many speculate that AI and automation might replace humans in data center jobs but there is little evidence to support this line of thought. The data center industry has characteristics that researchers believe may protect against worker displacement

 
Uptime Institute Global Data Center Survey 2024: regional view

This report provides a regional view of the results from the Uptime Institute Global Data Center Survey 2024 and highlights some of the different challenges and strategies of data center owners and operators across the globe.

Data Reports 4 min read
 
25 Sep 2024
Bridging the skills gap: lessons from China

Examining staffing trends in China’s data centers could provide insights into how US and European data center teams can expand their talent pipeline and address workforce shortages caused by an aging population.

 
Uptime Institute Global Data Center Survey 2024: supplier view

The main challenges facing their customers, according to suppliers that responded to the Global Data Center Survey 2024, is predicting future data center capacity and the impact that staffing shortages will have on capacity growth.

Data Reports 4 min read
 
21 Aug 2024
Building trust: working with AI-based tools

Trust in AI as a tool for data center operations has declined sharply in the past three years. It is possible to control for the factors that drive mistrust — and see better outcomes when employees interact with AI-based systems.

Sustainability teams: key players and crucial collaborations

Data center teams and their suppliers need to build a coherent, achievable sustainability strategy to address emerging regulations. Managers should clarify roles and set cross-functional metrics to achieve sustainability goals.

REPLAY | Uptime Institute Global Data Center Survey Results 2024

The data center industry's largest and most influential survey results are in! Join us as we discuss the 14th Annual Uptime Global Data Center Survey 2024 which reveals an industry that is expanding, and is also planning for major technological, econ...

 
Uptime Institute Global Data Center Survey 2024

The 14th edition of the Uptime Institute Global Data Center Survey highlights the experiences and strategies of data center owners and operators in the areas of resiliency, sustainability, efficiency, staffing, cloud and AI.

Keynote Reports 27 min read
 
25 Jul 2024
Digital EOPs: the appliance of science

Many data center operators are unaware that digitizing process documentation can impact staff performance. Understanding human psychology enables team leaders to create more effective digital versions of procedural documents.

 
1 Jul 2024
Uptime Institute 2024 Global Data Center Survey [Results and Crosstab files]

The 14th edition of the Uptime Institute Global Data Center Survey highlights the experiences and strategies of data center owners and operators in the areas of resiliency, sustainability, efficiency, staffing, cloud and AI. The attached data files ...

27 Jun 2024
Targeted recruitment can widen the talent pool

Investing in recruitment initiatives and exploring underutilized talent pools could help data centers overcome current recruitment difficulties in sourcing appropriate candidates.

 
Effective EOPs: how cognitive science can help

While EOPs are intended to help staff address events that can lead to downtime, many are difficult to follow in an emergency. Applying cognitive psychology concepts during their creation can improve comprehension and reduce human error.

27 Feb 2024
Long shifts in data centers — time to reconsider?

Data center operator shifts typically range from seven to 12 hours. Longer shifts are often preferred by employees, but can introduce significant risks.

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