Intelligence Update
AI adoption in data centers: an insight into job displacement
There has been considerable speculation across the data center industry that AI and automation will help reduce current staff shortages. In reality, data center operators remain distrustful of AI (see Building trust: working with AI-based tools) and have been slow to deploy more automation — and it is unlikely it will result in displacement of current employees.
Many data center roles are not easily replaced with AI — yet anxieties for personnel in the industry persist. Despite the mass layoffs in the technology industry in 2023 and 2024, related to AI and automation, the situation for data centers is more complex.
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