Intelligence Update
Error-proof emergency communications for facility teams
Improving individual performance is a proven way of reducing human error. However, in the data center industry, operators often overlook team-level errors arising from poor communication among staff members, particularly across different departments and levels of the workforce. This breakdown in communication can foster an environment where preventable errors go unnoticed or unaddressed.
Operators may struggle when choosing effective strategies to enhance communication and minimize team errors. Many training programs are not tailored to the mission-critical environment of a data center, and workers may not be receptive to “soft skills” training if they deem it irrelevant to their core duties.
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