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A mission-critical industry unprepared for climate change

Most data center operators have failed to carry out an up-to-date risk assessment to prepare for hitherto unlikely events and gradual changes caused by climate change. As a result, their facilities and businesses may be vulnerable as the threat…

Mustering FORCSS to Make IT Business Decisions

A major retailer applied FORCSS to evaluate three IT infrastructure options, with the end result that it moved from a traditional platform to a cloud-based SaaS delivery system.

29 Aug 2018
Uptime Institute's outage data: Logical spaghetti, but a simple message

 Making sense of the seemingly contradictory data from the 2018 Annual Data Center Survey

Solving the Issue of Complex Systems Failure

A new book, Meltdown by Chris Clearfield and András Tilcsik, provides an explanation for the source of systems errors. Like Uptime Institute, the authors attribute human error to management mistakes, but they also offer a number of innovative…

7 Jun 2018
Uptime Institute data shows outages are common, costly, and preventable

New Uptime Institute research data shows that downtime is common and may even be increasing, in spite of many advances. Complexity and extensive use of third parties has made life more difficult for management.

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