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7 Jan 2020
Annual outage analysis 2020

What are the main causes of outages? Which industries suffer most? Why? What is the impact? Uptime Institute presents and analyzes annualized outage data for 2016-2019, pinpointing trends, causes and impacts.

Data center management software and services: Effective selection and deployment

Data center infrastructure management software is widely considered essential for running modern, flexible and efficient data centers - but it is also notoriously difficult to select and deploy. This report, the first in a two-part series, provides…

22 Jan 2019
Annual outage analysis 2019

This report analyzes the causes and impacts of publicly recorded IT service and data center outages from 2016-2018.

A mission-critical industry unprepared for climate change

Most data center operators have failed to carry out an up-to-date risk assessment to prepare for hitherto unlikely events and gradual changes caused by climate change. As a result, their facilities and businesses may be vulnerable as the threat…

Mustering FORCSS to Make IT Business Decisions

A major retailer applied FORCSS to evaluate three IT infrastructure options, with the end result that it moved from a traditional platform to a cloud-based SaaS delivery system.

29 Aug 2018
Uptime Institute's outage data: Logical spaghetti, but a simple message

 Making sense of the seemingly contradictory data from the 2018 Annual Data Center Survey

Solving the Issue of Complex Systems Failure

A new book, Meltdown by Chris Clearfield and András Tilcsik, provides an explanation for the source of systems errors. Like Uptime Institute, the authors attribute human error to management mistakes, but they also offer a number of innovative…

7 Jun 2018
Uptime Institute data shows outages are common, costly, and preventable

New Uptime Institute research data shows that downtime is common and may even be increasing, in spite of many advances. Complexity and extensive use of third parties has made life more difficult for management.

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