Keynote Report

Cloud outage insurance: assessing policy options

Companies delivering mission-critical services are increasingly vulnerable to outages from third-party IT services — including public cloud platforms — over which they have little control. As data center operators use more external partners, such as the public cloud and software as a service, they are exposed to new threats relating to compute, network availability and cybersecurity.

The impact of digital third-party outages is becoming increasingly costly. Such outages can cause interruptions to digital revenue streams that have a knock-on effect down the supply chain, resulting in financial losses to both operators and their customers.

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