Sometimes it can be hard to get people to talk about their issues — other times, it can be hard to keep them quiet. A recent Uptime Institute Network member’s meeting began as an open discussion but was soon dominated by one issue: staffing.
The members’ concerns reflect the growing disquiet in the industry. Data centers are struggling to recruit and retain sufficient qualified staff to provide and grow reliable operations. In Uptime Institute’s 2018 annual global survey of data center operators, over half of the respondents reported that they were either having difficulty finding candidates to fill open jobs or were having trouble retaining staff (see Figure 1).
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