The avoidance of outages is a priority for operators of mission-critical digital infrastructure. In recent years, this has also been a bigger issue for regulators and market authorities. This report brings together and analyzes recent Uptime Institute data on outage trends, causes, costs and consequences.
Data relating to outages should be treated skeptically. All methodologies to track the frequency, severity and costs of outages are subject to uncertainty, partly because of a lack of transparency and reliable reporting mechanisms.
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