To date, media coverage of the impact of COVID-19 and the lockdowns has been largely laudatory. There have been few high profile or serious outages (perhaps fewer than normal) and for the most part, internet traffic flow analysis shows that a sudden jump in demand, along with a shift toward the residential edge and busy daytime hours, has had little impact on performance. The military-grade resiliency of the ARPANET (Advanced Research Projects Agency Network) and the Internet Protocol, the foundation of the modern internet, is given much credit.
But beneath the calm surface water, data center operators have been paddling furiously to maintain services, especially with some alarming staff shortages at some sites.
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