UII UPDATE 255 | MAY 2024
Intelligence Update

High-impact outages highlight ongoing resiliency challenges

At a recent Uptime Institute network meeting, members discussed three data center outages that occurred in the past six months. Each outage was distinct in both its cause and the type of data center affected; each outage also raised questions about technology choices and processes — and each was expensive and damaging to the business.

But they all had one aspect in common: the data center failure affected at least one major customer (in some cases, many customers) as much, or more than, the owner / operator ultimately responsible for the outage.

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