As a result of some high-profile outages and the growing interest in running critical services in a public cloud, the reliability — and transparency — of public cloud services has come under scrutiny.
Cloud services are designed to operate with low failure rates. Large (at-scale) cloud and IT service providers, such as Amazon Web Services, Microsoft Azure and Google Cloud, incorporate layers of software and middleware, balance capacity across systems, networks and data centers, and reroute workloads and traffic away from failures and troubled sites.
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