AI is increasingly steering the data center industry toward new operational practices, where automation, analytics and adaptive control are paving the way for “dark” — or lights-out, unstaffed — facilities. Cooling systems, in particular, are leading this shift. Yet despite AI’s positive track record in facility operations, one persistent challenge remains: trust.
In some ways, AI faces a similar challenge to that of commercial aviation several decades ago. Even after airlines had significantly improved reliability and safety performance, making air travel not only faster but also safer than other forms of transportation, it still took time for public perceptions to shift.
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