Intelligence Update
Pandemic has driven up data center costs
As the pandemic began to make an impact in early 2020, it became clear that data center operators were going to have to invest more if they were to provide the services on which their customers were increasingly reliant. Short-term needs included protective equipment, deep cleaning and, it seemed likely, more spending to support extended shifts and more support staff.
It has been less clear if the pandemic also triggered a more substantial wave of investment in automation and monitoring in the data center. In an Uptime Institute survey in July 2020, 90% of operators said they would increase their use of remote monitoring as a result of the pandemic, and 73% said they would increase their use of automation.
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