A previous Uptime Intelligence Note suggested that avoiding data center outages might be as simple as trying harder. The Note suggested that management failures are the main reason that enterprises continue to experience downtime incidents, even in…
Why do some industries and organizations suffer more serious, high profile outages than others?In a recent Uptime Intelligence Note, we considered a June 2019 report issued by the US General Accounting Office (GAO) on the IT resiliency of US…
Maintaining and training staff on comprehensive, up-to-date procedures is a proven best way of reducing the likelihood of an outage and is key to restoring operations quickly afterward. This report examines the impact of outages and the relationship…
According to many IT professionals, a very high percentage of data center failures are caused by human error. Some report numbers as high as 75%, but Uptime Institute generally reports about 70%. That assumption immediately raises an important…
Uptime Institute’s Annual outage analysis, published early this year, called attention to the persistent problem of IT service and data center outages. Coupled with our annual survey data on outages, the analysis explains, to a degree, why…
We recently discussed where enterprises are putting their workloads. In line with almost everyone’s research, Uptime has found a very strong move of workloads to the public cloud, much of which then ends up in running, wholly or in part, in…
In our October 2018 report, A mission-critical industry unprepared for climate change, Uptime Institute Intelligence urged data center operators and owners to plan for the effects of climate change. We specifically encouraged data center owners and…
Are data centers getting more efficient? How are outages changing? Is rack density rising at last? What proportion of workloads run in the cloud? Which new architectures are being adopted? The results are in for the industry’s largest and most…
Artificial intelligence (AI) is being used in data centers to drive up efficiencies and drive down risks and costs. But it also creates new types of risks. This is one of the findings from Uptime Intelligence research report 25, Very smart data…
Avoiding outages is a big concern for any operator or service provider, especially one providing a business-critical service. But when an outage does occur, the business impact can vary from “barely noticeable” to “huge and expensive.” …
This report analyzes the causes and impacts of publicly recorded IT service and data center outages from 2016-2018.
Most data center operators have failed to carry out an up-to-date risk assessment to prepare for hitherto unlikely events and gradual changes caused by climate change. As a result, their facilities and businesses may be vulnerable as the threat…
Making sense of the seemingly contradictory data from the 2018 Annual Data Center Survey
For the better part of a decade, operators have agonized over how to reduce energy waste. By and large, they have succeeded–the average PUE, the industry’s most common infrastructure efficiency metric, was a record low in this year ’s survey. Yet…
New Uptime Institute research data shows that downtime is common and may even be increasing, in spite of many advances. Complexity and extensive use of third parties has made life more difficult for management.
Intelligence Team
Andy Lawrence