Following a scramble to effectively staff data centers during a pandemic, many wary managers are beginning to see remote monitoring and automation systems in a more positive light, including those driven by AI.
The reasoning is clear. Against a background expectation that another pandemic will occur, and with many operators struggling to find candidates for open jobs, a goal is often to reduce staffing levels — or at least, to increase the ability to operate for sustained periods with fewer staff. Remote technologies promise to do just this, but significant investments will often be required, and the largest barrier is likely to be the organizational change and the monetary commitment such change requires.
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