Intelligence Update
Pandemics: Operators plan to be ready next time
Data center managers, on both the facilities and the IT side of operations, are known for their preparedness. Even so, the pandemic caught most by surprise. Few had an effective pandemic plan in place, and most had to react and adapt on the fly, as best as they could. A small but significant number suffered outages or service brownouts as a result of changed traffic patterns, component shortages and staffing problems.
Operators do not intend to be caught out again. Virtually all (94%) of the respondents to a July 2020 Uptime Institute COVID-19 impact survey said they will improve their pandemic readiness and business continuity planning (see Figure 1).
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