Extended reality offers new training capabilities

Data center organizations are hesitant to train staff when so many are being poached by competitors. This is compounded by the retirement of many skilled experts, reducing the level of resources available to train new staff. One solution is to adopt new technology that can train staff both quickly and efficiently.

Extended reality (XR) is the collective term for augmented reality (AR) and virtual reality (VR) technologies. XR can use computer-generated imagery to create realistic, interactive training scenarios, speeding up the training process compared with traditional on-site in-person walk-throughs. Although XR training offers potential, many stakeholders are hesitant to adopt it due to high costs and security risks. These technologies often require data centers to provide detailed information about their facility to a third party. Owners and operators need to understand the capabilities and limitations of XR training technology to be able to determine whether it is worth the investment.